Cream Chargers | Free Delivery, Next Working Day Delivery, Saturday Delivery
Once your item has been dispatched by creamchargers.org.uk; in the first instance all queries should be directed to the courier company. To track the progress of your delivery with the courier service, please see here. Cream Chargers Next Delivery - a service you can rely upon from a company with experience.
The full terms of our delivery and refund policy see here
Postcodes that are considered Highlands and Islands for the purpose of delivery are here
Free delivery applies to all orders over £99. The free option if for next day delivery (a surchage applies for Saturdays)
Next Day Delivery applies to all orders placed before 5.30pm Monday-Thursday.
Saturday delivery options have a small surcharge - select option at the checkout - order before 4.00pm on Friday to receive Saturday delivery.
Royal Mail Postal Delivery: this service is not available for pressurused gas (Nitrous Oxide or Carbon Dioxide chargers or refills)
FULLY GUARANTEED NEXT DAY DELIVERYOur standard service is next day delivery - starting from £4.99
- there is also an option for Saturday delivery - surcharges applies
- Next morning delivery (Mon-Fri deliveries) - surcharge applies
- Royal mail parcel delivery - not guarunteed - less than 2.5 kg - £2.99
UK DELIVERY TIMES
Deliveries to UK business and residential addresses are usually made between 7am and 5.30pm Monday
to Friday (depending on the service used).
If you require a Saturday delivery you can request this when you despatch online. Saturday deliveries are made between
7am and 12.30pm.
ORDER CUT-OFF TIMES - This is for courier orders ONLY (ie NOT Royal Mail) and UK only.
We guarantee any order received before 5.30pm Monday-Thursday will be delivered Next (working) Day or you get your shipping charge back. If our courier fails to attempt a delivery the next day (weekdays) then at your request we will refund the courier charge. For conditions see notes at the bottom of this page.
In order to receive a delivery on Saturday you must place your order before 4.00pm on Friday. In most cases Saturday orders will be delivered in the morning. You must select "Saturday Delivery" at the checkout. The cost of Saturday delivery surcharge depends on the size of the order.
Please note we do not ship on bank holidays or at weekends, your item will be sent next working day if you order at these times.
If you have any special requests regarding deliveries then please do no hesitate in contacting creamchargers.org.uk and we will do our utmost to ensure your satisfication. Cream Chargers Next Day delivery is our promise, if you have entered a mobile phone number during checkout then you will receive text messges to keep you up to date with the progress of your order and a final text message approximately one hour before delivery so you can be sure to be in to receive it. So our next day delivery service is not just fast, but also convenient!
THE RETURNS PROCEDURE
Items returned by courierAny items returned by courier due to the delivery being unsuccessful will be charged to the customer unless the customer can prove they have
1. Been in contact or tried to contact ourselves within 24 hours of expected delivery date
2. Been in contact or tried to contact the courier within 24 hours of expected delivery date
Alternatively we can take the equivalent of the returns charge off the total amount of items being sent. If the returns charge exceeds that of the original order the buyer may be asked to pay the additional charges.