Cheeky Monkey Gastronomy’s Operating Hours


Monday - Friday (NOT Including Weekends or British Bank Holidays) 10am - 6:30pm

 

Cheeky Monkey Delivery Options
At Cheeky Monkey, we offer a range of delivery methods to make sure that our customers can always get their order at the time that is right for them. These include:

Next Working Day Delivery (Royal Mail or DPD)
 

Next Working Day AM Delivery  (DPD)
 

Saturday Delivery (DPD)
 

Royal Mail 48 (Please note that N2O Cream Chargers, N2 Nitro Chargers and CO2 Cartridges cannot go with this courier method.)
 

*Disclaimer: Please note that all orders for pressurised cartridges (N2O, N2 and CO2) must be shipped via special couriers authorised to carry hazardous gases. If your shipping location is outside of UK Mainland, the courier will be required to transport the order by sea due to the pressurised contents - orders outside of UK Mainland will take an additional 24-48 hours to arrive due to this. 


The advertised delivery only applies to all orders that are placed before 5:30pm on our website, as these will be processed and dispatched on the same day. Orders placed after 5:30pm will be processed on the next working day, so please bear this in mind when ordering.

If orders require analysis (if purchasing a restricted product, for which you will be contacted after ordering if this is the case) or do not pass our fraud checking system, 3D secure, then they will be held until the required information/ evidence is provided. We will attempt to contact you regarding this, but if it is left for more than 72 working hours  then your order will be cancelled and refunded to you by default. We will not be held liable for orders not being delivered after failing 3D secure - any orders that do not pass these checks WILL NOT be sent out under any circumstances.

DPD Next Working Day Delivery - when will my order be delivered?
 

Orders placed before 5:30pm using this method will arrive on the following days:

Monday orders will be dispatched on Monday for attempted delivery on Tuesday

Tuesday orders will be dispatched on Tuesday for attempted delivery on Wednesday

Wednesday orders will be dispatched on Wednesday for attempted delivery on Thursday

 

Thursday orders will be dispatched on Thursday for attempted delivery on Friday

 

Friday orders will be dispatched on Friday for attempted delivery on Monday

Saturday orders will be dispatched on Monday for attempted delivery on Tuesday
 

Sunday orders will be dispatched on Monday for attempted delivery on Tuesday

Orders placed after 5:30pm using this method will arrive on the following days:

Monday orders will be dispatched on Tuesday for attempted delivery on Wednesday

Tuesday orders will be dispatched on Wednesday for attempted delivery on Thursday

Wednesday orders will be dispatched on Thursday for attempted delivery on Friday

 

Thursday orders will be dispatched on Friday for attempted delivery on Monday

 

Friday orders will be dispatched on Monday for attempted delivery on Tuesday


Saturday orders will be dispatched on Monday for attempted delivery on Tuesday
 

Sunday orders will be dispatched on Monday for attempted delivery on Tuesday

 

FAQS
FAQ 1: My cream charger order wasn’t dispatched on the same day - why?

As responsible retailers of Nitrous Oxide Cream Chargers, which are a restricted product, we may require further information about your order as part of our due diligence before we are able to complete our order analysis and dispatch your order.

Unfortunately, this does mean that your order may not be processed on the same day - it is clearly stated on our website when referencing same day dispatch that these terms and conditions apply.

For more information on our due diligence of retailing N2O, please see our terms and conditions for information on the sale of N2O Cream Chargers and the terms your order is subject to: (INSERT LINK) .
 

All non-restricted products are released on same day dispatch if ordered before 5:30pm


FAQ 2: I ordered at the weekend, when will my order arrive?

Our operating hours are Monday to Friday, 10:00am-6:30pm. At the weekends, no orders are processed by our team, meaning that all orders placed on Saturday or Sunday will be processed the following Monday.

FAQ 3: How do I track my order?

If your order was dispatched on a tracked service, you will be provided with a tracking number once it has been dispatched from our warehouse. The following websites can be used to check the tracking on your order:

DPD Tracking: https://www.dpdlocal.co.uk/
Royal Mail: https://www.royalmail.com/